Frequently Asked Questions
About Our Services

Common questions about our services follow. If you have questions that are not addressed, please call us at 800-536-2657. Thank you for considering Assisted Living INFO.

How long has Assisted Living INFO been around?

Assisted Living INFO was developed in 1997 and first became available to the public in January 1998.

How many hits do you get a month?

For competitive reasons, we consider our specific usage statistics to be confidential. We can share that approximately 40,000 users perform several hundred thousand searches on our facility database each month. Since Assisted Living INFO does not provide information about other types of care (although moreinformation can be found on our Nursing Home INFO web site), our numbers reflect users interested in assisted living only — not other senior care options. Based on our analysis of search patterns and the E-mail we receive, we believe the majority of our users are seeking assisted living care for a friend or family member. This makes Assisted Living INFO a great way to reach your target audience.

How do you get people to visit Assisted Living INFO?

1. Our name tells exactly what we provide - Assisted Living INFO. This is key for search engines and links.

2. We work hard at optimizing our search engine placement.

3. We provide useful content for families. Our map-based search engine provides a unique way of accessing our comprehensive facility database.

4. We are linked to hundreds of senior care, housing and medical sites that direct traffic to Assisted Living INFO.

5. We promote our site for use by social workers and discharge planners who are often involved in selecting a facility.

Why is your service so inexpensive? Why does your service cost so much?

Our goal is to provide a service that all facilities can use to help consumers get the information they need, when they need it. Some facilities may benefit more than others — but we believe most facilities consider our service a good value.

We rarely get the question, "Why does your service cost so much?"

How many leads can I expect?

Internet technology allows us to gather plenty of statistics, some useful, some not. The statistics we gather about leads from our system are somewhat limited and provide little or no predictive value. For instance, we can track how many times we gave out a facility's telephone number, but not the number of calls that were placed. We can track the number of times a web site is clicked on, but we cannot tell whether the family was interested enough to follow up. Based on our member feedback, we believe that facilities get more than enough leads to justify the investment.

 

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